Broad outline of the Role
This is an operational role responsible for providing support for deploying IT applications and platform related enhancements. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Minimum qualification & experience
Bachelors in IT, Technology, or relevant qualification
0-4 years of experience
Other knowledge/skills
Understanding of IT systems and applications
Key Responsibilities
Identify and resolve technical issues, bugs, and performance bottlenecks in the platform.
Conduct thorough testing and debugging to ensure a stable and robust application.
Writing effective and scalable code/test case
Providing support for production environment
Preparing reports and dashboards on project time deviations, rework time etc
Conducting development testing and reports testing issues to supervisor
Identifying and tracking bugs, assessing nature of bugs, and executing corrective actions