Openings for Freshers in HP Interview on Jan 19 at Artech Infosystems

Openings for Freshers in HP Interview on Jan 19 at Artech Infosystems

Artech Infosystems Pvt. Ltd. hiring for Hewlett-packard
 0 - 2 yrs   

    Dear Job Seeker,

    Job Title: L1 Global Technical Support Executive-(Voice Process)

    Walk in Drive on Jan 19th

    Interview Venue &Details: 
    Interview Date & Time: 19th January 2018 (Friday) | 9.30 AM
    Interview Venue: Artech Infosystems Pvt. Ltd.
    Address:
    Artech Infosystems Pvt Ltd Plot No. 76 - 77, Cyber Park, Block B, 1st Floor, Electronic city Phase I, Doddathogur Village, Hosur Road, Bangalore-560100
    G Map- https://goo.gl/maps/XxQCTHHKZPD2
    Shift: Rotational Shifts
    Company: HP (Hewlett Packard)
    Number of Position: Multiple
    Work location: Bengaluru/ Bangalore 
    Pay roll: Artech- Contract to hire position
    Salary: 2.16 Lakhs P.A (2,16,000) 
    Required Experience: 0 to 1 year and Immediate Joining 
    Other benefits: Shift Allowances + Cab Facilities + Incentives
    Applicable Qualification:
    UG : Any Stream- B.E/B.Tech (CSE,EEE,ECE,IT,Mechanical, Civil etc.) & B com, BBA, BSC, BCA 
    PG : MCA,MSC,M.tech, MBA
    Year of Passed Out: 2016, 2017 Only
    No Percentage Criteria.(back logs not an challenge)

    Recruiter- Nawaz Baig N- 9741546763

    Contact Person: Nawaz/ Raghav

    Job Description:
    # resolving technical issues (hardware and OS) from incomininternal or external businesses and end user's contacts and proactive notification system
    # providing excellent customer service support to Global customers during every single interaction 
    # assisting end users to avoid or reduce problem occurrences
    # adding case resolution to Knowledge Management System
    # responding to service, product, technical, and customer relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission critical).

    Skills: 
    # Voice Process, English and Communication Skill Is Mandatory** 
    # Good Knowledge on Hardware and OS Skills* 
    # Customer relationship management, Should be able to interact with global customers, Ready to accept Inbound and out bound process

    Interview Process: 3 Rounds 

    # Group Discussion
    # Voice and Accent round
    # Face to Face round with client

    Process:
    Once the candidates clears the interview rounds, will have to Undergo On the Job Training - 1 month 
    Post completion of training candidates will be deployed to HP (Hewlett Packard).
Salary:INR 2,00,000 - 2,25,000 P.A. 
Role Category:Technical Support
Role:Customer Support Engineer/Technician
Employment Type:Permanent Job, Full Time 



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