Unisys Hiring For Senior Technical Support Professional
1 - 4 yrs
- Hi ...Greetings from Unisys India Pvt Ltd...
- Any Graduates (B.Sc., BCA, B.Com, BBA, BBM, BA and Diploma) Engineers BE / B.Tech (Non-computer science streams will be given a higher preference),Undergraduate (10+2),Masters Degree in a non-technical stream
- Your role and responsibilities will primarily involve resolving IT-related client issues via phone calls, emails, and chats, and gathering client information.
- You will make extensive use of Unisys provided help files to diagnose the issue, document the resolution process using a ticketing system, assign tickets to resolvers, and proactively collaborate to drive quick issue resolution.
- Level 1 technical support in B2B and B2C environments
- Customer service support
- Collections, Marketing and any outbound calling support
- Any other experience supporting international customers through phone / chat / email
- Experience in dealing with clients in client support roles (other than calling profiles) are welcome too, provided candidates have very good spoken English skills
UNISYS is Hiring For Service Desk Professionals (Senior Technical Support Associate) - Voice Process
Work Location: Hyderabad
Interview Days: Monday to Saturday
Interview Dates : - 3-Nov-2017 to 30-Nov-2017
Time: 10.30 A.M to 4:30 P.M.
Required Documents: Carry your Hard copy of Resume & ID Proof (Aadhar Card / Voter ID / Passport / Driving License)
Note - Do not Cary Pan Card.
Eligibility Criteria:-
Experience : - 0.6 Months to 3 Years ( Max ) of International Voice Process experience
Educational qualifications:
Job Description: -
Note: -
- Immediate Joiners can apply
- Provides one month notice period
- Candidates who already applied for this position in last one month need not apply.
- Dont Send your resume to mail id .Please do walk in if you are interested to Unisys premises along with your resume/CV and original Govt ID Proof except Pan Card.
Job Description: -
Recruiter Name:Mr. Srinivas
Contact Company:Unisys India Pvt Ltd
Address:Unisys Global Services DLF Building,APHB ColonyGachibowliHyderabad,Andhra Pradesh,India 500019
Email Address:
Website:http://www.unisys.com
Telephone:040-39811232
Note: -
- Immediate Joiners can apply
- Provides one month notice period
- Candidates who already applied for this position in last one month need not apply.
- Dont Send your resume to mail id .Please do walk in if you are interested to Unisys premises along with your resume/CV and original Govt ID Proof except Pan Card.
Thanks & Regards,
Srinivas.
HR Recruiting Team