Walk-in for Transportation Specialist from 16th Oct to 20th Oct
- 5 YearsHyderabad
Time and Venue
16th October - 20th October from 10 AM onwards
Raheja Mind Space, Building No:9, 10th Floor, Opposite Westin Hotel, Phase 2, HITEC City, Hyderabad, Telangana 500081, India
- 5 YearsHyderabad
16th October - 20th October from 10 AM onwards
Raheja Mind Space, Building No:9, 10th Floor, Opposite Westin Hotel, Phase 2, HITEC City, Hyderabad, Telangana 500081, India
Job Description
We invite Freshers and Experienced candidates with good communication skills for below role.
Current Role : Transportation Specialist
Walk-in dates :16th Oct to 20th Oct (Monday to Friday)
Timings: 10AM to 3PM
Venue: Amazon Development Centre India Private Limited, 9th and 10th Floor, Building No.9,, Raheja Mind Space,, Madhapur, Hyderabad, Telangana - 500081,India
Please carry resume, passport size photograph and one Original Govt ID proof for interviews.
Compensation details: - INR 1,73,000 to 2,80,000
Additional benefits - Transport Allowance , Night Shift Allowance, Sodexo Meal Coupons, Over Time Benefits.
A Transportation Specialist facilitates flow of information between different stakeholders (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates) and resolves any potential issues that impacts customer experience and delivery performance. A Transportation Specialist provides timely resolution to the issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (over phone or email). An ideal candidate should be able to understand the issue and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the verbal and written form. The role will require the candidate to communicate with the stakeholders over the phone.
The transportation specialist acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. The transportation specialist are expected to identify Delivery Partner concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities :
- - Effectively communicate in a clear and professional manner at all times
- - Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- - Effectively manage sensitive cases by reporting up the escalation matrix
- - Demonstrate excellent time-management skills
- - Maintains or exceeds targeted performance metrics
- - Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Qualitative Requirements:
- Graduation/10 +2 in any specialization from a recognized university.
- Excellent communication skills (written and verbal) in English language.
- Ability to communicate correctly and clearly with all customers
- Good comprehension skills ability to clearly understand and state the issues customers present
- Ability to concentrate follow customers issues without distraction to resolution
- Work successfully in a team environment as well as independently
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills
- Demonstrates an ability to successfully navigate websites
- Self-disciplined, detail oriented and willing to work in night shifts
- Team player, flexible per business requirement, ability to quickly learn & successfully adapt in dynamic environment
Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
We invite Freshers and Experienced candidates with good communication skills for below role.
Current Role : Transportation Specialist
Walk-in dates :16th Oct to 20th Oct (Monday to Friday)
Timings: 10AM to 3PM
Current Role : Transportation Specialist
Walk-in dates :16th Oct to 20th Oct (Monday to Friday)
Timings: 10AM to 3PM
Venue: Amazon Development Centre India Private Limited, 9th and 10th Floor, Building No.9,, Raheja Mind Space,, Madhapur, Hyderabad, Telangana - 500081,India
Please carry resume, passport size photograph and one Original Govt ID proof for interviews.
Compensation details: - INR 1,73,000 to 2,80,000
Additional benefits - Transport Allowance , Night Shift Allowance, Sodexo Meal Coupons, Over Time Benefits.
A Transportation Specialist facilitates flow of information between different stakeholders (Delivery Associates/Delivery Service Providers/Station Managers/Customer Service Associates) and resolves any potential issues that impacts customer experience and delivery performance. A Transportation Specialist provides timely resolution to the issue in hand by researching & querying internal tools, by taking real-time decisions and having an effective communication with the stakeholders (over phone or email). An ideal candidate should be able to understand the issue and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the verbal and written form. The role will require the candidate to communicate with the stakeholders over the phone.
The transportation specialist acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. The transportation specialist are expected to identify Delivery Partner concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.
Summary of Responsibilities :
- - Effectively communicate in a clear and professional manner at all times
- - Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners
- - Effectively manage sensitive cases by reporting up the escalation matrix
- - Demonstrate excellent time-management skills
- - Maintains or exceeds targeted performance metrics
- - Actively seek solutions through logical reasoning and identify trends to suggest process improvements
Qualitative Requirements:
- Graduation/10 +2 in any specialization from a recognized university.
- Excellent communication skills (written and verbal) in English language.
- Ability to communicate correctly and clearly with all customers
- Good comprehension skills ability to clearly understand and state the issues customers present
- Ability to concentrate follow customers issues without distraction to resolution
- Work successfully in a team environment as well as independently
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills
- Demonstrates an ability to successfully navigate websites
- Self-disciplined, detail oriented and willing to work in night shifts
- Team player, flexible per business requirement, ability to quickly learn & successfully adapt in dynamic environment
Salary: Not Disclosed by Recruiter
Industry: Internet / Ecommerce
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time