Time and Venue
22nd August - 25th August , 11 AM onwards
Tech Mahindra (SEZ) Gate No - 2 Survey No. 62/1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043
Time and Venue
22nd August - 25th August , 11 AM onwards
Tech Mahindra (SEZ) Gate No - 2 Survey No. 62/1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043
Hi,Greetings from Tech Mah indra
* Should be Impeccable in Communication Skills
* Should be flexible to work with 247 shiftsQualification:
All Positions Graduates with computer science and networking as part of their curriculu m
Requirements:
Data & IP Order processing with strong telecom and data networking understanding or Technical support(non-voice)
ULL / Carrier check Technical Support/Voice process good communication skills(Voice Queue)
Minimum Skills required:
Computer usage use internet browser, emails,
Computer usage use and manage mailbox
Email Writing - Business email writing
Time / task management
Multi tasking good with multitasking of tools and tasks
Typing skills 40 WPM (as per SOW)
Aptitude / Intelligence test - TBD
Job Description
Work with multiple tools and software applications
Use multiple SOPs, training materials and knowledge base articles to execute a task
Understand the order flow end to end in multiple software applications and systems
Create new order, process existing order, manage held orders,
Investigate with multiple tools and handle issues in order and take appropriate actions
Grant access / take action / escalate as per the scenario
Work as a team
Understand the time impact and cost impact of each process steps
Ask questions when its required
Call required stakeholders when in doubt (for all applicable queues)
Handle inbound calls and handle calls as per the business requirement (for voice queues)
Log changes and modifications made on various tools
Document and share process improvement and development suggestions
Walk in Dates from 22-08-2018 To 25-08-2018
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Tech Mahindra (SEZ) Gate No - 2 Survey No. 62/1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043
Documents required for walk-in:
- Copy of CV
- Original ID proof (Aadhaar - Mandate)
- Xerox of your ID proof
- Print out of this mail. (Mandate)
- All your educational certificates & Experience certificates
Contact Person : Madhavi
Regards,
Madhavi
Mobile no:8790585814
Salary: INR 2,00,000
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
Click Here To Apply.
- Hi,Greetings from Tech Mah indra
* Should be Impeccable in Communication Skills
* Should be flexible to work with 247 shiftsQualification:
All Positions Graduates with computer science and networking as part of their curriculu m
Requirements:
Data & IP Order processing with strong telecom and data networking understanding or Technical support(non-voice)
ULL / Carrier check Technical Support/Voice process good communication skills(Voice Queue)
Minimum Skills required:
Computer usage use internet browser, emails,
Computer usage use and manage mailbox
Email Writing - Business email writing
Time / task management
Multi tasking good with multitasking of tools and tasks
Typing skills 40 WPM (as per SOW)
Aptitude / Intelligence test - TBD
Job Description
Work with multiple tools and software applications
Use multiple SOPs, training materials and knowledge base articles to execute a task
Understand the order flow end to end in multiple software applications and systems
Create new order, process existing order, manage held orders,
Investigate with multiple tools and handle issues in order and take appropriate actions
Grant access / take action / escalate as per the scenario
Work as a team
Understand the time impact and cost impact of each process steps
Ask questions when its required
Call required stakeholders when in doubt (for all applicable queues)
Handle inbound calls and handle calls as per the business requirement (for voice queues)
Log changes and modifications made on various tools
Document and share process improvement and development suggestions
Walk in Dates from 22-08-2018 To 25-08-2018
--
Tech Mahindra (SEZ) Gate No - 2 Survey No. 62/1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043
Documents required for walk-in:
- Copy of CV
- Original ID proof (Aadhaar - Mandate)
- Xerox of your ID proof
- Print out of this mail. (Mandate)
- All your educational certificates & Experience certificates
Contact Person : Madhavi
Regards,
Madhavi
Salary: INR 2,00,000
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time
--
Tech Mahindra (SEZ) Gate No - 2 Survey No. 62/1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043
Documents required for walk-in:
- Copy of CV
- Original ID proof (Aadhaar - Mandate)
- Xerox of your ID proof
- Print out of this mail. (Mandate)
- All your educational certificates & Experience certificates
Contact Person : Madhavi
Regards,
Madhavi
Mobile no:8790585814
Salary: INR 2,00,000
Industry:BPO / Call Centre / ITES
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Back Office/Web/Transaction Processing
Role:Associate/Senior Associate -(NonTechnical)
Employment Type: Permanent Job, Full Time