Walkin for Voice Process @ Concentrix- Bangalore

      Hiring Technical Support Engineer- Chennai/Bangalore

      Job Title- " Technical Support Engineer -Chennai/Bangalore "

      Location Chennai India.

      A wholly owned subsidiary of SYNNEX Corporation (NYSE: SNX), Concentrix is a leader in high-value global business services. It partners with its clients to deliver end-to-end customer engagement services, technology innovations, analytics, process optimization, and business improvements. The global business services firm transforms the customer experience, and streamlines front and back office and industry-specific processes to provide the highest value from every customer interaction. Based in 25 countries with a staff of more than 70,000 who speak 40+ languages, Concentrix offers industry expertise in 10 industries: Banking & Financial Services, Healthcare & Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail & e-Commerce, Government & Public Sector, Media & Communications, Automotive and Travel, Transportation & Tourism.

      Experience - 0 to 5 years 

      Roles & Responsibilities  
      Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, followininternal process & keeping self-updated.

      Generic & Behavioural Skills  

      Ability to work well under pressure with high attention to detail
      Ability to proof own work
      Good English communication and interpersonal skills
      Ability to work in a team or as a single contributor
      Adaptability / Flexibility
      Ownership and initiative

      Requirement  

      Strong Knowledge and hands on experience in Networking, Operating systems, Server Technology, Hardware storage & System Securities.
      Certifications like CCNP,CCNA (etc.) are added advantage 

      Qualification - Graduates/Undergraduates or Diploma Holders

      Interested candidates can call OR mail your CV / Blesso.K@concentrix.com / A.Krithika@concentrix.com

      Walk-in to our recruitment centre - Monday to Saturday - 11:00 AM - 6:00 PM & mention: 

      Venue :

      Concentrix Technologies,
      5th floor Fortune towers, 
      200 feet radial road, 
      Kovilambakkam, Chennai 600117

      Contact - Krithika (HR) / Blesso (HR) or - 7448891030 / 9962789497 


      Disclaimer 
      Neither Concentrix Technologies (India) Private Limited nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.
       
    Salary:INR 2,00,000 - 3,50,000 P.A. 
    Industry:BPO /  Call Centre /  ITES
    Functional Area:ITES ,  BPO ,  KPO ,  LPO ,  Customer Service ,  Operations 
    Role Category:Voice
    Role:Associate/Senior Associate -(Technical)
    Employment Type:Permanent Job, Full Time

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