EClinicalWorks India Pvt Ltd - Job Details
Eligibility:
- B. E./B. Tech (CS/IT/EC) & MCA 2015 & 2016 batches.
Job Description:
- Responsible for the following schedules/resolving customer cases and abide by the prescribed norms.
- Maintain the highest level of technical and process expertise, specific to the industry, client processes, applications/utilities and products.
- Maintain the highest level of soft-skills and telephone etiquettes.
- Handle cases/schedules and escalations appropriately.
- Share the technical expertise, soft-skills and telephone etiquettes with the team.
- Share latest technical/process related inputs with the team.
- He/She is supposed to maintain 100 % quality in terms of documenting the cases with the required information(complete and detailed documentation of the resolution and the root cause)
- Reporting to work on all the scheduled day and not taking an unplanned absenteeism.
- Follows & Promote the company culture, its vision & values.
Skills:
- Good understanding of Architecture.
- Good understanding of Servers (Application, Database & FTP).
- Good Networking Concepts.
- Knowledge of Linux, MySql, MsSql Servers.
- Good understanding of program languages (Java , Visual Basics).
- Good Communication skills.
- Good Analytical Skills
- Zeal to learn and work on new technologies.
- Willing to work 24/7, primarily night shifts
Note: Candidates have to sign a service agreement of 1 Year.
Hiring Process : Written-test, Face to Face Interview, Group Discussion
Job Role: IT Software-Engineer
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