Time and Venue
5th July - 7th July , 10 AM onwards
#8-2-618/1/2, Road No 11 ACT (Learning and Development) center), Near CARE outpatient chambers,Opp Blue moon cafe Banjara Hills, Hyderabad (view on Map)
ACT Fibernet is Hiring for Customer Support Executive for Banjara Hills Location.
Any graduate (Except Btech/PG) fresher with Excellent communication skills in English, Hindi & Telugu can Walkin.
Interested candidates can directly walk in to below mentioned address from 5th July 2017 & 7th July 2017 :
Timings : 10:00AM to 3:00PM
Atria Convergence Technologies Pvt. Ltd(Learning & Development)
Road No.10
Near CARE Outpatient chambers(Opp to Blue Moon Bakers)
Banjara Hills
Purpose of the Role
- The objective of this role is deliver exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to.
- He/she is closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing best resolution.
Role Description
1. To provide customer satisfaction on every call / e-mail.
2. To ensure closure of the ticket / e-mail within the prescribed TAT
3. To provide speedy resolution
4. Willingness to work in rotational offs & rotational Shifts
5. To resolves product or service problems by clarifying the customer's complaint
Key Result Areas
This role will drive high performance customer service by ensuring the desired level of productivity, call quality, SME skills, resolution providing skills are as per the organizations required norms.
Regards,
Hannah
9912199698
Salary:INR 1,00,000 - 2,00,000 P.A.
Industry:Telecom/ISP
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Employment Type:Permanent Job, Full Time
- The objective of this role is deliver exceptional customer service by focusing on service skills and ensure all required operational parameters are met and adhered to.
- He/she is closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries, determining the cause of the problem, providing best resolution.
Time and Venue
5th July - 7th July , 10 AM onwards
#8-2-618/1/2, Road No 11 ACT (Learning and Development) center), Near CARE outpatient chambers,Opp Blue moon cafe Banjara Hills, Hyderabad (view on Map)
ACT Fibernet is Hiring for Customer Support Executive for Banjara Hills Location.
Any graduate (Except Btech/PG) fresher with Excellent communication skills in English, Hindi & Telugu can Walkin.
Interested candidates can directly walk in to below mentioned address from 5th July 2017 & 7th July 2017 :
Timings : 10:00AM to 3:00PM
Atria Convergence Technologies Pvt. Ltd(Learning & Development)
Road No.10
Road No.10
Near CARE Outpatient chambers(Opp to Blue Moon Bakers)
Banjara Hills
Role Description
1. To provide customer satisfaction on every call / e-mail.
2. To ensure closure of the ticket / e-mail within the prescribed TAT
3. To provide speedy resolution
4. Willingness to work in rotational offs & rotational Shifts
5. To resolves product or service problems by clarifying the customer's complaint
Key Result Areas
This role will drive high performance customer service by ensuring the desired level of productivity, call quality, SME skills, resolution providing skills are as per the organizations required norms.
Regards,
Hannah
9912199698
Salary:INR 1,00,000 - 2,00,000 P.A.
Industry:Telecom/ISP
Functional Area:ITES , BPO , KPO , LPO , Customer Service , Operations
Role Category:Voice
Role:Associate/Senior Associate -(NonTechnical)
Employment Type:Permanent Job, Full Time